# Can't purchase gold on iOS **URL:** \ **Category:** Bugs\ **Created:** [March 11, 2026, 3:36pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151 "2026-03-11T15:36:02Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![shane98c](https://forum.flowx.io/letter_avatar_proxy/v4/letter/s/d6d6ee/32.png) [@shane98c](https://forum.flowx.io/u/shane98c)\ **Post date:** [March 11, 2026, 3:36pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/1 "2026-03-11T15:36:03Z")
When I view the “Pro Store” section of the iOS app, I see an error on the bottom saying “No product found! Contact developer” I’m moving over from Android and would love to get my subscription working again! ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 11, 2026, 8:30pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/2 "2026-03-11T20:30:18Z")
Hi, Sorry about this. What version are you using? It’s hard dealing with purchases, especially when I don’t use a Apple device. Are there any other Apple users here? Are you able to test out a purchase, obviously you don’t go through the whole purchase process. Just see if you can start the Buy process. Cheers, Duane. ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 11, 2026, 8:32pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/3 "2026-03-11T20:32:07Z")
Also can you send me the debug log via Advanced Settings in the app. And please send me a screenshot of the “Pro Store”. ---
**Author:** ![BrianLY-38](https://forum.flowx.io/user_avatar/forum.flowx.io/brianly-38/32/836_2.png) [@BrianLY-38](https://forum.flowx.io/u/BrianLY-38)\ **Post date:** [March 11, 2026, 9:47pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/4 "2026-03-11T21:47:15Z")
@shane98c Hello and Welcome to the Forum and Thank you for Using Flowx ---
**Author:** ![bistool](https://forum.flowx.io/letter_avatar_proxy/v4/letter/b/e9c0ed/32.png) [@bistool](https://forum.flowx.io/u/bistool)\ **Post date:** [March 12, 2026, 1:40pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/5 "2026-03-12T13:40:17Z")
![flow X problem GOLD](https://forum.flowx.io/uploads/default/original/2X/9/9ac8fb3f92562cdf960ceb268501f725790bc1e6.png) Good afternoon, I am on IOS 26.3.1 and I have the same problem. I am not allowed to buy a GOLD subscription. Screen shot enclosed. Thanks ---
**Author:** ![shane98c](https://forum.flowx.io/letter_avatar_proxy/v4/letter/s/d6d6ee/32.png) [@shane98c](https://forum.flowx.io/u/shane98c)\ **Post date:** [March 12, 2026, 4:36pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/6 "2026-03-12T16:36:45Z")
debug log should have been sent (code wlr) just now. The above screenshot is what I’m seeing on my device too! app version 4.146 on ios 26.3.1 ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 12, 2026, 7:57pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/7 "2026-03-12T19:57:25Z")
In the beta version on my iPad, I can see the option to purchase. Are either of you one TestFlight? Am I able to add you to TestFlight to test the recent version in beta? ---
**Author:** ![shane98c](https://forum.flowx.io/letter_avatar_proxy/v4/letter/s/d6d6ee/32.png) [@shane98c](https://forum.flowx.io/u/shane98c)\ **Post date:** [March 12, 2026, 8:49pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/8 "2026-03-12T20:49:50Z")
I’ve got testflight. apple id is my username at gmail ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 12, 2026, 9:36pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/9 "2026-03-12T21:36:12Z")
Cool. invite should arrive soon. ---
**Author:** ![shane98c](https://forum.flowx.io/letter_avatar_proxy/v4/letter/s/d6d6ee/32.png) [@shane98c](https://forum.flowx.io/u/shane98c)\ **Post date:** [March 12, 2026, 10:59pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/10 "2026-03-12T22:59:45Z")
seeing the same issue in the testflight version, tried sending another debug log after viewing the pro screen. ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 13, 2026, 12:17am UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/11 "2026-03-13T00:17:53Z")
That’s really odd because I can see the product on my iPad. Also there have been new trials in the last several days so other users have been able to buy. Also I can’t find your debug log which should be uploaded. I wonder if there is an internet issue or something blocking. Maybe I need a better way to upload debug logs. ---
**Author:** ![bistool](https://forum.flowx.io/letter_avatar_proxy/v4/letter/b/e9c0ed/32.png) [@bistool](https://forum.flowx.io/u/bistool)\ **Post date:** [March 13, 2026, 8:04am UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/12 "2026-03-13T08:04:21Z")
![flowx 2 GOLD PROB](https://forum.flowx.io/uploads/default/original/2X/a/a4e51c0b78b321d2522db5974bf40f7160b9f904.png) Good morning, I have uninstalled and reinstalled the app on both my iPhone and iPad, but the problem remains and I am still unable to purchase a GOLD subscription. I noticed that when I tap on “Restore” (bottom right), a popup appears at the top of the screen displaying “Success”. I originally installed the app in October 2025 and uninstalled it shortly afterwards because I had chosen another app. Maybe the problem is linked to this. Thanks anyway, and good luck solving the issue. Olivier ---
**Author:** ![bistool](https://forum.flowx.io/letter_avatar_proxy/v4/letter/b/e9c0ed/32.png) [@bistool](https://forum.flowx.io/u/bistool)\ **Post date:** [March 14, 2026, 3:14pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/13 "2026-03-14T15:14:58Z")
Good afternoon, Quick update regarding the issue. For testing purposes, I asked my wife to download and install the latest version of the app on her iPhone (26.3.1) using her own Apple ID. The installation completed successfully, but she is experiencing the exact same issue. When opening the “PRO STORE” section , the app displays the same screen “No product found! Contact developer” For infomation, Both devices are connected to the Belgian App Store. Thanks, ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 14, 2026, 6:57pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/14 "2026-03-14T18:57:35Z")
Thanks for that. I plan to update a few libraries in the next release and I’ll have a good look at this issue. @shane98c - what country are you in? ---
**Author:** ![shane98c](https://forum.flowx.io/letter_avatar_proxy/v4/letter/s/d6d6ee/32.png) [@shane98c](https://forum.flowx.io/u/shane98c)\ **Post date:** [March 15, 2026, 2:39pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/15 "2026-03-15T14:39:32Z")
United States. ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 15, 2026, 7:32pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/16 "2026-03-15T19:32:25Z")
I think I know what the bug is and will fix it today. ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 15, 2026, 8:39pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/17 "2026-03-15T20:39:56Z")
Ok, I finally found the bug and it’s fixed. Just refresh the app and it should be working. It was all my fault. ---
**Author:** ![bistool](https://forum.flowx.io/letter_avatar_proxy/v4/letter/b/e9c0ed/32.png) [@bistool](https://forum.flowx.io/u/bistool)\ **Post date:** [March 16, 2026, 8:05am UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/18 "2026-03-16T08:05:31Z")
Indeed, I have managed to take a pro subscription ! Thanks for the quick update. Take care, Olivier ---
**Author:** ![duane](https://forum.flowx.io/user_avatar/forum.flowx.io/duane/32/11_2.png) [@duane](https://forum.flowx.io/u/duane)\ **Post date:** [March 16, 2026, 7:06pm UTC](https://forum.flowx.io/t/cant-purchase-gold-on-ios/2151/19 "2026-03-16T19:06:47Z")
Thanks for the gold support.