Survey of the State of Radar in Version 3.140

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Hi all,

Let’s just stick to the radar questions in this topic. Let’s not start a discussions yet. I want to see a list of symptoms and then discuss the bugs. I suspect there might be two or more bugs. If so, it’s more efficient to focus and discuss one at a time - otherwise we get confused.

Radar is a new big feature that uses different code compared to all the other data in the app - there will be teething issues.

Cheers, Duane.

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  1. Xiaomi Mi A2 / Nexus 6P
  2. Pie / Oreo
  3. No radar data on update
  4. most of the time (90%+)
  5. yes

Doing a force refresh ALWAYS fixes this immediately and all radar data is displayed.
Unfortunately on the next update a few hours later it happens all over again.
I don’t think it’s a network issue because it also happens when the data download is lightning fast.

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@Frank Hello and Welcome to the Forum and Thank You for Using Flowx

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Rain reflectivity only visible when zoomed out. Force refresh does not correct.

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@Alex What weather product GFS, HRRR etc. Rain is working for me all zoom levels. Might try cleaning app cache restart device

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All models.
Thanks for advice.:slightly_smiling_face:

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Hi @Frank,

Do you mean " No radar data on opening the app", not “on update”?. Radar updates every 10 minutes. You say it stops working a few hours later, i.e., after many radar updates.

For those who don’t know Frank started the G+ page.

Cheers, Duane.

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Hey Duane,

both actually. No radar on opening the app or when pressing update once. Only the force refresh makes the radar data show.
Except for those rare circumstances when it loads normally on opening the app, like it just did on the Nexus 6P. Grabbed my Xiaomi A2 to compare and … no radar data.

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It’s very important that we’re clear on what’s happening. This is why I wanted a clear, straight to the point thread without much discussion. Otherwise, we get too much noise, it’s just confusing and I give up.

Here is my prognosis so far:

  1. there is more than one bug. It’s important to address one bug at a time.
  2. most users don’t see these bugs. I’ve had no other reports of these bugs.
  3. I haven’t been able to replicate either bug so it’s very difficult to fix.
  4. I suspect one bug depends on whether the Android OS has killed a pause app to free up memory.

I have a few other jobs to do, then I’ll get on to this bug.

To other users, if you use radar and don’t see a problem, please post here.

Cheers, Duane.

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Hey Duane,

they way I use Flowx is very intermittent and I always close the app from the task manager after that/before I put the phone away.
So when the bug happens for me (which really is most of the time) I just grabbed my phone, opened Flowx “freshly” and then it downloads data because the last check usually has been hours ago … and I usually don’t see the radar data after that.
Then I refresh twice and it displays.

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@duane No problem here :+1::+1:

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Flowx 3.148 on Google Pixel with Android 9.

I have the same issue as described by @Alex and @Frank where the radar data isn’t populating “first time” so when launching the app for the first time in a while it does not bring any new radar data, upon closing the app and opening it again the data appears.

I’ve taken some short videos to demonstrate (if a picture tells a thousand words…) https://www.dropbox.com/sh/kiikexxynrgafi4/AACD1Zm9CvfQp4QrfXqd6UH_a?dl=0

My Edit Place settings are -1 to +7 days.

Screencast_2019-09-09-20-54-26.mp4
I had not used the app for a few days deliberately so when opened at 09-Sep 20:54 there:

  • was no radar data between 08-Sep 00:00 and 09-Sep 20:54
  • after restarting the app all the radar data was showing

On 10-Sep 22:41 when I opened the app there was radar data up to 09-Sep 20:49 but no more. Rather than close and re-open I waited until it did an automatic refresh and the missing data (between 09-Sep 20:49 and 10-Sep 22:41) appeared.

Screencast_2019-09-11-22-30-24.mp4
Opening the app on 11-Sep 22:30 it has radar content for the correct period (10-Sep 00:00 through to 11-Sep 22:30) but on closer inspection:

  • full data only present between 10-Sep 00:00 until 10-Sep 22:49 (approx. time of last use)
  • between 10-Sep 22:49 and 11-Sep 22:30 radar content is missing on the right hand side of the screen (imagine a vertical line two thirds the way across the screen)
  • forcing a refresh by closing and re-opening the app restores all the radar content

Screencast_2019-09-12-10-57-39.mp4
Opening the app on 12-Sep 10:57 it has radar content for 11-Sep 00:00 until 11-Sep 22:19 (approx. time of last use) and:

  • no radar data between 11-Sep 22:19 and 12-Sep 10:57
  • a refresh caused by sending the app into the background and then switching to it restores the missing radar content
  • I assume doing a manual refresh from the menu would also restore the missing radar data

So it looks like the latest/complete radar data only appears when after a “secondary” refresh occurs, if that makes sense.

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@jolley Welcome to the Forum and Thank You for using Flowx

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Welcome to the forum!

Good job with the detailed description!

I’m experiencing the same thing:

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Thanks for the welcomes :smiley:

Screencast_2019-09-14-12-51-13.mp4
Opening the app on 14-Sep 12:51 has no radar content (because it has been a couple of days since I last used it). I attempted a manual refresh from the menu but this didn’t work (tried twice). As usual sending it to the background and bringing it back restored the radar, well in this case up to 14-Sep 06:29 so assume that’s all that was available from RainViewer.

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Seems quite consistent recently that the latest 5 or 6 hours of radar are not available, even after a refresh.

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Hi @jolley, The servers ran out of disk space yesterday and caused a lot of processing to fail. It’s all fixed now but the radar did miss a big block of data. I could try to fix it but it should fully recover in a couple of days. Cheers, Duane.

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No problem, happy to wait while it recovers :+1:

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It’s all recovered now, even the missing 6-10 hours of data.

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@duane Great Job as Always

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